Talk to your customers, fast, with a complete support operation, available on demand, connected directly to your existing help desk or chat platform.
Only pay per response with the whole operation included: 24/7 coverage, multiple agents, managers, training, QA, data and insights. Our team automatically spots coverage gaps, escalates issues, restructures the team and gives agents feedback as needed to guarantee output and quality.
Many of our agents are trained engineers who know how to troubleshoot issues and answer technical questions thoughtfully. We can work with existing tech teams to file bugs, triage and escalate issues as required. We already work with complex tech clients supporting network applications and web hosting.
Our 24/7 support team can answer questions and help find the best leads for your sales team. We can perform manual jobs like scheduling sales calls or tagging users, while you still only pay per response or per conversation.